All orders are shipped via trackable international courier service to ensure safe and timely delivery.
A confirmation email with a tracking number will be provided upon dispatch.
All orders over US$300.00 qualify for free standard shipping.
We want you to be completely satisfied with your purchase. You may return items within 15 days of receipt.
Items must be original, unused, with all labels, tags, and packaging intact.
For hygiene and safety, certain items are non-returnable. Please contact our concierge for details.
1. Contact lhp526@gmail.com for a Return Authorization Code (RMA).
2. Pack the item securely with your order number and name.
Recipient: Hongran Hardware Co., Ltd.
No. 109, Changban Road, Changhong Village, Jiahe Street
Baiyun District, Guangzhou City, Guangdong Province
China | 510440
Tel: +86 186 8842 1581
Customers are responsible for return shipping and applicable customs duties.
Refunds are issued to the original payment method within 7-10 business days after inspection.
Note: Final sale items from promotional events are not eligible for return or exchange.
lhp526@gmail.com
+86 134 2888 0343
Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
