SHIPPING METHOD
All orders are shipped via trackable international courier service to ensure safe and timely delivery.
TRACKING NUMBER
A confirmation email with a tracking number will be provided upon dispatch.
COMPLIMENTARY SHIPPING
All orders over US$300.00 qualify for free standard shipping.
We want you to be completely satisfied with your purchase. You may return items within 15 days of receipt.
ITEM CONDITION
Items must be original, unused, with all labels, tags, and packaging intact.
EXCEPTIONS
For hygiene and safety, certain items are non-returnable. Please contact our concierge for details.
1. Contact support@mirametaljewelry.com for a Return Authorization Code (RMA).
2. Pack the item securely with your order number and name.
RETURN ADDRESS:
Recipient: MIRAMETAL JEWELRY
No. 109, Changban Road, Changhong Village, Jiahe Street
Baiyun District, Guangzhou City, Guangdong Province
China | 510440
Tel: +86 186 8842 1581
SHIPPING COSTS
Customers are responsible for return shipping and applicable customs duties.
REFUND PROCESSING
Refunds are issued to the original payment method within 7-10 business days after inspection.
Note: Final sale items from promotional events are not eligible for return or exchange.
support@mirametaljewelry.com
+86 134 2888 0343
Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)
